eBilling
Welcome to eBilling Support
Select your product to explore its help portal.
Collaborati Help Portal
Welcome to the Collaborati Help Portal! Please click a topic below to access our library of knowledge articles. Or click the Contact Support option above to reach our support team.
Explore Collaborati
Onboarding
This section contains in-depth information regarding Collaborati set up and onboarding.
User Guides
This section details user information regarding invoices, budgets, timekeepers, rates, matters, notifications, and currency.
Administrator Help
Information about setting up Users, Password Requirements, Clients (Contacts, Settings, Codes and more).
Resources
Help Videos
The following videos provide training on certain tasks in Collaborati.
Webinars
This section houses Collaborati webinars including best practices, training, announcements, and product enhancements.
Collaborati Release Notes
Click here to review the release dates and details for new Collaborati releases.
Frequently Asked Questions
The following section details frequently asked questions for Collaborati.
IDEAS Portal
The Product team reviews new ideas and prioritizes the most popular ones for future versions of Collaborati.
Who to Contact When
Tips for determining when to contact your Client or Collaborati Support.
Collaborati Support Internal
Collaborati Knowledge Base
Includes Internal Articles and E-billing Team Processes.
Collaborati Internal Administration Guide (M-Admin)
Information regarding the actions and processes for Mitratech Admin (M-Admin) in Collaborati.
Collaborati Media Repo 1
Images referenced by Collaborati articles.
Collaborati Media Repo 2
Images referenced by Collaborati articles.
Collaborati 4.0 Media Repository
Images referenced by Collaborati 4.0 articles.
Promoted Articles
Corridor Help Portal
Welcome to the Corridor Help Portal! Please click a topic below to get access to our library of knowledge articles. You can also click the Contact Support option above to get in touch with our support team.
Explore Corridor
Corridor Help for Firm Administrators
Learn how to add a Client identifier, create Users, submit Timekeepers, and create Invoices.
Corridor Help for Firm Managers
Learn how to add a Client identifier, create Users, submit Timekeepers, and create Invoices.
Corridor Help for Firm Submitters
Learn how to submit Timekeepers and create Invoices.
Resources
Corridor Release Notes
Click here to review the release dates and details for new Corridor releases.
Corridor Solutions
This section contains in-depth Corridor solutions and troubleshooting assistance via detailed articles and step-by-step screenshot guides.
Corridor Help for Client Implementation
Learn about Client Implementation, Initial Setup, File Retrieval Security, and User Application Rights.
Who to Contact When
Tips for determining when to contact your Client or Corridor Support.
Corridor Support Internal
Corridor for Support
Learn about the Corridor Admin Site Portal including resetting a password, activating a Client/Vendor, and troubleshooting Invoice submission.
Corridor for Administrators
Welcome to the Corridor Admin Site Portal for Administrators. Learn how to set up the Corridor Database, review Password Policy Settings, and create accounts for the Support team.
Corridor Internal
Includes Internal Articles
Corridor Media Repo
Images for customer-facing articles are stored in the Media Repository.